AstTECS call center dialer Solution

Location : karnataka >> bangalore
Posted on : Mar 26,2010


INBOUND/ OUTBOUND CALL CENTER

The Call center version is a comprehensive customer contact platform that seamlessly integrates with your existing voice and data systems, whether VoIP, PRI and GSM.

 

  • ast c5   – for 5 subscribers
  • ast c30 – for 30 subscribers
  • ast c60 – for 60 subscribers

 

Ø  Compatible with PRI and GSM interface.

 

 

FEATURES:

Our packages deliver world class applications like –

 

·         Predictive Dialing

·         Progressive Dialing

·         Vicidial - Call center solution for both inbound and outbound call center : ACD (Normal and Skill Based)

·         GSM Integration – Converts landline to mobile calls to mobile to mobile calls thereby saving upto 70% of the telecom costs

·         CRM – Customer relationship management software with flexible and powerful features.

·         V Logger – Digital multi-channel voice logging, call monitoring and recording software

·         Multi-party Conference with Talker Optimization -for 5 or more people

·         Voicemail System-  Unlimited password-protected voicemail boxes, e-mail notification, Voicemail forwarding and broadcasts

·         CDR – Call Detail Record

·         SMS Integration – to send SMS using e-mail software like OutLook/Lotus Notes

·         Auto Monitoring – Hardware and software monitoring component with automatic alerts through e-mail or SMS

·         IVR- Interactive  - Voice Response, Lets you interact with a menu. Flexibility to create upto 9 levels and 9 sub-levels.

*astTECS features you would expect from a PBX including many advanced features that are often associated with high end and high cost proprietary PBXs.

 

CONTACT INFO:

VICKRAM SINGH

Cell Ph : +91-9739433102

Email : a.vickram@asttecs.com

Website : www.asttecs.com

                                                     





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Person : VICKRAM SINGH  
Mobile : 9739433102
Address :

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#2450,16th main ‘B’, H.A.L 2nd Stage ,Kodihalli,Indiranager,

Bangalore-560008,Karnataka,India.

Tel:25292323,42425000.

Website : http://asttecs.com

    

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