Team Leader or Team Manager

Location : tamil nadu >> salem
Posted on : Apr 26,2011


Team Leader (International Process)

 

Job ID: TLITEC3001

 

Job Title: Team Leader (International Process)

 

Experience: 2 – 3 Years

 

Location: Salem

 

Education: UG – Any Graduate – Any Specialization, Graduation Not Required, PG – Any PG Course – Any Specialization, Post Graduation Not Required

 

Compensation: Best in the Industry.  

 

Name Of The Company: Nana Falia InfoTech Pvt Ltd.

 

Job Description:

Team Handling

Willingness to work in night shifts

Ability to convince the customers

Ability to manage the team members and to get the best out of them.

 

Desired Profile:

Should have to manage a team of 20 agents, including Sr. executive.
Must train his/her team members and to deliver the best out of them.

Must have good communication skill and convincing ability.
Self Motivated and target oriented, Must work in pressure,
Achieve Daily, Weekly & Monthly Targets
Manage the complete operations and staff of the center independently
Should have interviewing and hiring experience

Should smartly handle the team and achieve monthly targets.
Should be very confident and have positive attitude.
Should be able to work in flexible shift  & willingness to work on extended hours when needed.
Identify, research, and resolve marketing / Sales issues using the knowledge base.
Knowledge and hands on experience on international Customers.
Should be able to diffuse volatile situations when distressed or irate calls.
Should have 2-3 years of experience in international voice process.

Need to have team handling experience on paper for international voice process (2-3 yrs)

Need to have Sales / marketing / survey Experience in an international voice processes (2-3 yrs)

Effective Work Generator,

Good Telemarketing/ telesales Experience.

 

Company Profile:
Nana Falia InfoTech is a Software Development and Business Process Outsourcing (BPO) company specializing in Integrated BPO solutions across the front and back office that support the entire lifecycle of our client.

Having started operations at Salem, Tamilnadu, Nan Falia InfoTech now employs over 100+ professionals offering Right Sourcing, seamlessly blended services from its 2 delivery center in Salem and at Chennai. By integrating highly trained people with state-of-the-art technology and proven business methodologies, we collaborate with clients to help them excel in their industry and maximize their Business values.

 

Contact.

Rooban.

 

Address:

Nana Falia InfoTech Pvt Ltd.

18, Gokulam Road,

Fairlands,

Salem.

Telephone: 8825089194





[ Please mention viewfreeads.com when contacting ]

Person : Rooban  
Phone : 8825089194
Address : 18, Gokulam Road, Fairlands, Salem.
Website : http://www.nfinfotech.com/index.php

    

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